Overview As part of M Health Fairview, Behavioral Healthcare Providers (BHP) is a nonprofit behavioral health care organization dedicated to helping people and communities. BHP isfocused onprovidingexcellent clinical services, promoting an unbiased understanding about mental illness, and educating professionals about the benefits of early intervention. At BHP, wehave been positively impacting the community since 2002. We helpyouthand adults receive timely and compassionate care during periods of crisis.We provide face to face services inEmergency Departments in theMinneapolis/St. Paul metro area and telehealthEDservices to greater Minnesota and parts of Wisconsin.We are firmlycommitted to improvingcommunityhealth and aretransforming the ways in which crisis assessments and behavioral health services are availablethroughtechnologicalinnovationand community partnerships. As a leader in behavioral health, BHPutilizesservices and innovations for the treatment of mental illness and substance abuse that address a persons emotional, physical, andcognitiveneeds.As a Diagnostic Evaluation Center (DEC)Assessor, youre energized by providing excellent clinical care andensuring we can coordinateservices for youth and adults during and after a crisis. This is a perfect role for a stronggeneralistLicensed Mental Health Professionalwho also has experience with crisis interventionand who isflexible and eager to use their skills in a new setting. This role provides face to face behavioral crisis assessments within an Emergency Department setting. Position is scheduled for a minimum of 48 hours per two weeks and is located at the University of Minnesota Medical Center - West Bank Hospital in Minneapolis, MN. Benefit eligible. Responsibilities/Job Description Clinical Services: - Completes a comprehensive crisis assessment in person to identify patient needs and to recommend a level of care
- Provides coordinated care by initiating client centered consultation with internal and external providers involved in care or services. Responsible for obtaining the necessary releases
- Provides crisis call support and determines appropriate level of care, as needed, for clients
- Provides brief crisis interventions for clients
- Assesses and completes the DEC (Diagnostic Evaluation Center) assessment form for all crisis patients
- Determines appropriate disposition, coordinates care, and provides discharge summaries for patients
- Collaborates with the patient, medical doctor, and family to create a treatment plan based on medical necessity and the patients preference for care
- Provides primary communication to collaborating partners, e.g. Hospital emergency departments, schools, primary care clinics, assisted living, and other treatment providers
- Adheres to all policies and procedures
- Maintains knowledge of available community resources and procedures for hospitalizations
Record Keeping: - Obtains all necessary documents, information, and signatures from patients in order to complete assessments and coordinate care
- Conducts risk assessments, de-escalation techniques/suicide prevention, and/or mental status evaluation
- Promptly and accurately documents patient information, the major crisis or treatment issues and expectedoutcomes based on medical recordkeeping standards. Documents/charts according to department standards, policy and regulatory and accrediting bodies requirements
Service to Internal and External Customers: - Responsible for responding to queries pertaining to services that can be provided to best meet the needs of the patient
- Troubleshoots technical issues with telehealth sites
- Locates and schedules routine and crisis appointments for patients within the established timeframe
- Establishes and maintains positive and professional working relationships with internal staff, external service providers and other state and county agencies
- Engages in appropriate professional development through continuing education, membership in professional organization and licensure as eligible
- As requested, participates in nonclinical activities such as committee work, quality improvement teams, performance improvement and grant initiatives
Qualifications Required: - Masters Degree, from an accredited school, in Social Work, Psychology, or closely related discipline
- Basic Life Support Certification
- Valid Minnesota drivers license, access to a car during designated hours, proof of auto insurance coverage
- One of the following licenses in good standing in the State of Minnesota:
- Licensed Psychologist (Doctoral or Master's)
- Licensed Independent Clinical Social Worker
- Licensed Marriage Family Therapist (Doctoral or Masters)
- Licensed Professional Clinical Counselor (Doctoral or Master's)
- Good working knowledge of electronic health records as well as a comfort level and willingness to utilize computer-based platforms for assessments along with proficiency with computers
- Ability to handle multiple tasks at one time and to quickly switch from one task to another
Preferred: - Three or more years experience in crisis counseling/situations or clinical therapy
- One to three years leadership experience in a behavioral related field, managed care or call center
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